Monthly Warranty

Terms & Conditions

Monthly Home Warranty^TM Service Agreement

This Service Agreement covers only the items indicated below:

Whole Home Base Package:

• Heating System
• Air Conditioning/Cooler/Combined System
• Ductwork
• Internal Electrical System
• Internal Plumbing System
• Water Heater
• Dishwasher
• Range/Oven/Cooktop
• Built-in Microwave

Whole Home Package Options:

• Clothes Washer & Dryer (single or combination appliance)
• Kitchen Refrigerator (single appliance, excluding ice maker)
• Ice Maker
• Freezer (appliance)
• Trash Compactor (single appliance)
• Well Pump
• Septic System
• Swimming Pool
• Spa Only

KEY TERMS: "We", "Us" and "Our" means AMT Warranty Corp. "You" and "Your" means the Service Agreement Holder listed on the Cover Page. "Breakdown" means a mechanical failure covered by this Service Agreement of the covered systems, components or appliances to perform their fundamental operation(s) in normal service.

A. SERVICE AGREEMENT:

• In return for payment by You of the Service Agreement Charge and subject to all terms of this Service Agreement, We agree to provide coverage as stated in this Service Agreement.

  Coverage under this Service Agreement is only valid after Our acceptance and receipt of required payment when due.

  During the coverage term, subject to a $75 service fee per visit, We agree, in the event of a covered Breakdown, to arrange for a qualified service provider to repair or replace the systems and appliances located within Your primary dwelling indicated on the Cover Page.

  Single family home or condominium or townhouse or mobile home built on a permanent foundation less than 5,000 square feet is eligible for coverage.

B. COVERAGE TERM

• Coverage begins thirty (30) days after the Purchase Date and continues for the Service Agreement Term indicated on the Cover Page. Payment is due to Us at the time of purchase and must be received by Us for Your coverage to be effective.

C. DEDUCTIBLE

• In the event of a failure to Your product, which is covered by this Service Agreement, You will be required to pay a Deductible of $75.00 per repair or replacement of Your covered product.

D. WHAT IS COVERED UNDER YOUR SERVICE AGREEMENT

• Your Service Agreement covers parts and labor to repair or replace the systems and/or appliance(s) covered by this Service Agreement. Your systems and/or appliance(s), which are covered by this Service Agreement, are indicated on the Cover Page.

E. YOUR RESPONSIBILITIES REGARDING SERVICE

• In the event of a covered Breakdown under this Service Agreement, You must

  1. Notify Us as soon as possible or within ten (10) days by calling toll free 1-866-608-5311 Monday through Friday from 7:00 AM to 10:00 PM (EST), Saturday from 8:00 AM to 9:00 PM (EST), or Sunday from 8:00 AM to 8:00 PM (EST).
  2. Allow Us to arrange for a qualified service provider to diagnose and repair or replace the covered system or appliance.
  3. Insure that an adult will be present at the time of scheduled service.
  4. Provide a non-threatening and safe environment in all circumstances.
  5. Provide access to the covered system or appliance.
  6. Cooperate and assist Us in any matter concerning a covered Breakdown.
  7. Take every precaution to protect the failed system or appliance until We authorize the necessary repair or replacement and the work is completed.

• NON-EMERGENCIES: Meaningful service will be initiated and completed as soon as reasonably possible. Service will be scheduled during normal business hours.

• EMERGENCIES: We will consider a request for service to be an emergency only if, in Our opinion, the Breakdown renders Your home uninhabitable such as failure of air conditioning in extreme heat or failure of heating system in periods of extreme cold or electrical arcing or running water that cannot be shut off. In such an emergency, notify Us as soon as possible by calling the above number anytime, 24 hours a day, 7 days a week. In the event We determine that a Breakdown has created an emergency, service will be requested immediately. Once service is initiated, it will be completed as soon as reasonably possible. Documentation and any correspondence can be sent to Us at 5800 Lombardo Center, Cleveland, OH 44131-2550.

F. COVERAGE DESCRIPTION

• CONDITION: Coverage for Heating System, Air Conditioning/Cooler/Combined System, and Water Heater is for a home's primary systems only. Primary systems means a system that services the typical living spaces of a home.

  • HEATING SYSTEM (up to two):

    • Covered: Primary Heating system relating to: Forced air system • heat exchanger and/or combustion chambers, excepted as noted as Not Covered and up to a maximum of $1500 per claim incident.

    • Not Covered: Baseboard casings • portable units • solar heating systems • radiant floor tubing • GFX or any heat recovery systems • fireplaces and key valves • filters • registers • grills • clocks • timers • heat lamps • fuel storage tanks • flues and vents • humidifiers • dehumidifiers • electronic or programmable thermostats • thermostats • shared heating and/or air conditioning systems by more than one household/unit • any type of heating or cooling system recessed in the building foundation • any heat pumps which heat and cool the home • heating system that exceeds 150,000 BTU.

  • AIR CONDITIONING/COOLER/COMBINED SYSTEM (up to two):

    • Covered: Primary Air Conditioning system relating to: ducted electric central A/C • ducted electric wall A/C • water evaporative coolers • geothermal (ground source) and/or water source heat pump components • air-to-air heat pumps which heat and cool the home, excepted as noted as Not Covered and up to a maximum of $1500 per claim incident.

    • Not Covered: Natural gas air conditioning systems • condenser casings • electric air cleaners • non-ducted wall units • registers • grills • filters • roof jacks or stands • flues and vents • humidifiers • electronic or programmable thermostats • dehumidifiers • window units • water towers • thermostats • chillers • evaporated cooling pads • shared heating and/or air conditioning systems by more than one household/unit • any outside or underground piping for geothermal and/or water source heat pumps • any type of heating or cooling system recessed in the building foundation • air conditioning / cooler / combined system that exceeds five (5) ton capacity.

  • DUCTWORK:

    • Covered: Exposed ductwork, excepted as noted as Not Covered and up to a maximum of $500 per claim incident

    • Not Covered: Registers • grills • dampers • insulation • unexposed ductwork.

  • INTERNAL ELECTRICAL SYSTEM:

    • Covered: General wiring • inside fuse box • inside circuit breaker panels • switches and receptacles located within the interior of the home, excepted as noted as Not Covered.

    • Not Covered: Meter boxes • fixtures • alarms • intercoms • direct current (DC) wiring or components • power failure or surge • telephone wiring • any wiring or other electrical items located outside the perimeter of the principal dwelling and attached garage • any loss due to water seepage along service cable • conditions of inadequate wiring capacity or overload • low voltage wiring or relays • electronic, computerized or energy management systems or devices • programmable thermostats • lighting and appliance management systems • control panels • outside mounted circuit breaker.

  • INTERNAL PLUMBING SYSTEM:

    • Covered: Leaks and breaks of water, drain, gas, waste, or vent lines • toilet tanks, bowls and mechanisms (replaced with builder's standard as necessary) • toilet wax ring seals • valves for shower tub and diverter • angle stops • risers and gate valve • permanently installed sump pump, excepted as noted as Not Covered and up to a maximum of $500 per claim incident.

    • Not Covered: Leaks, breaks, collapse or damage to water, drain, gas, waste or vent lines caused by (but not limited to) freezing, roots, rocks, or earth movement • faucets and fixtures • bathtubs and showers • shower enclosures and base pans • sinks • toilet lids and seats • caulking or grouting • septic system • water softeners • pressure regulators • inadequate or excessive water pressure • sewage ejector pumps • holding or storage tanks • saunas or steam rooms • stoppages • leach beds • fire sprinkler systems • lawn sprinklers • mineral or chemical deposit build-up • battery back-up sump pumps • polybutylene piping repairs or replacement due to manufacturer defects • plumbing, piping, fixtures, or any other items listed as covered that is located outside the foundation of the home.

  • WATER HEATER (up to two): (Gas, Electric or Propane)

    • Covered: All components and parts of the Home's primary water heater, excepted as noted as Not Covered and up to a maximum of $500 per claim incident.

    • Not Covered: Solar or solar assisted water heaters • solar components • holding or storage tanks • noise • fuel storage tank and energy conservation unit • flues and vents • failure caused by sediment or mineral build-up • earthquake straps • mounting stands • pool and/or spa water heaters.

  • APPLIANCES: Only appliances indicated on Your Cover Page are eligible for coverage under this Service Agreement.

    • Covered: All components and parts, excepted as noted as Not Covered.

    • Not Covered: Racks • baskets • rollers • interior linings • doors • glass • fuses • hoses • belts • light bulbs • clocks • freezers which are not an integral part of the kitchen refrigerator unless optional freezer coverage was purchased • rollers • shelves • portable or counter-top units • meat probe assemblies • rotisseries • handles • sensi-heat burners (will only be replaced with standard burners) • ice-maker unless optional ice maker coverage was purchased • ice crusher • beverage dispenser • interior thermal shells • Plastic mini-tubs • soap dispenser • filter screens • knobs and dials • damage to clothing • switches • venting tubes • lint screen • lock and key assemblies • removable buckets • food spoilage.

• Optional Coverage (coverage will only apply if option is purchased):

  CONDITION: You may purchase any optional coverage on properly functioning systems and appliances for up to thirty (30) days after the original purchase date. Optional coverage will start and expire in accordance with guidelines outlined in Section B. Coverage Term.

  • SEPTIC SYSTEM:

    • Covered: Ejector pump • septic tank • line from house, excepted as noted as Not Covered and up to a maximum of $1000 per claim incident.

    • Not Covered: Collapse of or damage to line from house caused by roots, rocks or earth movement • tile fields • effluent pumps • leach beds • cesspools • aerobic waste water systems • insufficient capacity • clean out • any component not listed in the covered section.

  • POOL OR SPA EQUIPMENT:

    • Condition: If swimming pool and spa (including exterior hot tub and whirlpool) utilize common equipment, both will be covered by selecting and paying for the swimming pool option. If they do not utilize common equipment, then only the swimming pool or spa, which is selected and paid for, will be covered. Selected coverage is limited to a single swimming pool or spa.

    • Covered: All components and parts of the heating, pumping and filtration systems, except as noted as Not Covered.

    • Not Covered: Pool sweep motors • pool covers • lights • liners • concrete-encased or underground electrical, plumbing or gas lines • cleaning equipment • chlorinators • motors, pumps or any mechanism used in association with a waterfall or fountain • any other attachment not associated with the primary function of the covered equipment • structural defects • solar equipment • jets • fuel storage tanks • built-in or detachable cleaning equipment, including pop-up heads, turbo valves, creepy crawlers and the like • disposable filtration mediums.

  • WELL PUMP:

    • Covered: All components and parts of well pump utilized for primary dwelling only,excepted as noted as Not Covered.

    • Not Covered: Well casings • pressure tanks • piping or electrical lines leading to or connecting well pump and main dwelling • holding or storage tanks • re-drilling of wells.

G. EXCLUSIONS

• PERFORMANCE OF A HOME INSPECTION WILL NOT PREVENT OUR APPLYING ANY OF THE FOLLOWING EXCLUSIONS; WE SHALL NOT BE RESPONSIBLE FOR ANY OF THE FOLLOWING:
  1. REPAIRS OR REPLACEMENTS IF BREAKDOWN IS CAUSED BY ANY OF THE FOLLOWING:
     • ALTERATION, MODIFICATION, ADDITION TO OR DELETION FROM THE COVERED SYSTEMS OR APPLIANCES, NEGLIGENCE, ABUSE, MISUSES, INADEQUATE PLUMBING, WIRING, AND POWER SUPPLY.
     • GRADUAL REDUCTIONS IN PERFORMANCE DUE TO NORMAL WEAR AND TEAR WHERE NO FAILURE HAS OCCURRED
     • LACK OF CAPACITY, ADEQUACY, EFFICIENCY, DESIGN, OR IMPROPER INSTALLATION. ADDING OF ADDITIONAL LOADS IN GREATER QUANTITIES OR CAPACITY THAN THE ORIGINAL DESIGN.
     • FAILURE TO PERFORM ROUTINE MAINTENANCE/SERVICE AS MAY BE REQUIRED AND/OR SPECIFIED BY THE ORIGINAL EQUIPMENT MANUFACTURER.
     • CHEMICAL, SEDIMENT, OR MINERAL BUILD-UP OR DEPOSITS, MOLD, RUST, CORROSION.
     • FREEZING, FIRE, WIND, WATER, FLOOD, LIGHTNING, ICE, HAIL, SNOW, EXPLOSION, MUD, EARTHQUAKE, SOIL MOVEMENT, STORM, PET DAMAGE, PEST DAMAGE, VANDALISM, THEFT, ELECTRICAL OR WATER FLUCTUATIONS, POWER SURGE, RIOT, MILITARY UNREST, ACCIDENT, PHYSICAL DAMAGE.
  2. ANY AND ALL COSTS ASSOCIATED WITH A SERVICE VISIT, IF IT IS DETERMINED THAT COVERAGE UNDER THIS SERVICE AGREEMENT DOES NOT APPLY, OR NO COVERED BREAKDOWN IS DISCOVERED.
  3. ANY FAILURE TO PROVIDE SERVICE DUE TO CONDITIONS BEYOND OUR CONTROL, SUCH AS, DELAYS IN OBTAINING PARTS OR EQUIPMENT OR LABOR DIFFICULTIES.
  4. OBSTRUCTED ACCESS TO COVERED EQUIPMENT. THIS SERVICE AGREEMENT PROVIDES COVERAGE FOR UNOBSTRUCTED ACCESS TO WALLS, FLOORS, AND CEILINGS ONLY AND RETURNING SITE TO A ROUGH FINISH. WE ARE NOT RESPONSIBLE FOR ANY WALL OR FLOOR COVERING, CABINETS, COUNTER TOPS, TILING, PAINT, WALL PAPER, OR THE LIKE.
  5. CONSEQUENTIAL OR INCIDENTAL DAMAGES.
  6. REPAIRS OR REPLACEMENTS CAUSED BY PRE-EXISTING CONDITIONS, DEFECTS OR DEFICIENCIES.
  7. REPAIRS OR REPLACEMENTS ARISING FROM MANUFACTURER'S RECALLS AND/OR CLASS ACTION SUITS.
  8. REPAIRS OR REPLACEMENTS PERFORMED WITHOUT OUR PRIOR AUTHORIZATION.
  9. REPAIRS OR REPLACEMENT OF COVERED ITEMS OTHERWISE COVERED UNDER ANY OTHER TYPE OF MANUFACTURER WARRANTY, SERVICE AGREEMENT OR INSURANCE POLICY.
  10. REPAIRS OR REPLACEMENT OF SYSTEMS AND APPLIANCES CLASSIFIED BY THE MANUFACTURER AS COMMERCIAL.
  11. COSTS ASSOCIATED WITH TREATMENT, REMOVAL, RECOVERY, DISPOSAL, TRANSPORT OR STORAGE OF ANY KNOWN OR SUSPECTED TOXIC OR HAZARDOUS SUBSTANCE/MATERIAL.
  12. COST TO CORRECT OR UPGRADE ANY PARTS, EQUIPMENT AND/OR SYSTEMS IN ORDER TO COMPLY WITH ANY FEDERAL, STATE OR LOCAL LAWS, CODE VIOLATION, REGULATIONS OR ORDINANCES OR UTILITY REGULATIONS.
  13. COSTS ASSOCIATED IN OBTAINING PERMITS.
  14. PERFORMANCE OF ROUTINE MAINTENANCE/SERVICE OR MAINTENANCE PARTS AND/OR MATERIALS.
  15. COST OF CONSTRUCTION, CARPENTRY, OR OTHER MODIFICATIONS MADE NECESSARY BECAUSE OF THE DISCONNECTION AND/OR INSTALLATION OF THE COVERED SYSTEM(S) OR APPLIANCE(S) OR THE COST OF HAULING AWAY OR DISPOSING OF THE COVERED SYSTEM(S) AND/OR APPLIANCE(S).
  16. SYSTEMS OR APPLIANCES RECESSED IN THE FOUNDATION OR EXTERIOR WALLS THAT ARE EXPOSED TO OUTSIDE PERILS.
  17. ACCESS TO A COVERED APPLIANCE OR SYSTEM THROUGH AN EXTERIOR WALL.
  18. SHARED SYSTEMS AND APPLIANCES (E.G. HVAC SYSTEMS SHARED BY TENANTS WITHIN A MULTIPLE UNIT DWELLING).
  19. RESIDENTIAL PROPERTY THAT IS USED FOR ANY COMMERCIAL, BUSINESS, COMMUNITY LIVING, OR CARE PURPOSES. MOBILE HOMES NOT BUILT ON A PERMANENT FOUNDATION.
  20. SYSTEMS AND APPLIANCES NOT LOCATED WITHIN THE PERIMETER OF THE MAIN FOUNDATION OR THE ATTACHED GARAGE AT THE COVERED ADDRESS.
  21. SYSTEMS AND APPLIANCES NOT PROPERLY INSTALLED, MAINTAINED AND FULLY OPERATIONAL ON THE EFFECTIVE DATE OF THIS SERVICE AGREEMENT.
  22. REPAIRS OR REPLACEMENT TO RESIDENTIAL PROPERTY WHERE ALL UTILITIES WERE NOT IN SERVICE THROUGHOUT THE COVERAGE PERIOD.
  23. BREAKDOWN CAUSED BY A NON-COVERED PART.
  24. ANY AND ALL CASES IN WHICH THE MANUFACTURER OF THE EQUIPMENT WOULD NOT HONOR ANY WARRANTY REGARDING THE EQUIPMENT.
  25. REPAIRS TO OR REPLACEMENT OF USED APPLIANCES AND/OR SYSTEMS PURCHASED BY YOU AFTER THE PURCHASE DATE OF YOUR SERVICE AGREEMENT.
  26. REPAIRS OR REPLACEMENT OF SWIMMING POOL AND SPA EQUIPMENT THAT DO NOT UTILIZE COMMON EQUIPMENT, UNLESS SEPARATE COVERAGE IS PURCHASED FOR BOTH ITEMS.

H. LIMITS OF LIABILITY

• If there is a covered Breakdown, We will at Our option, either:

  1. Repair the covered item; or
  2. Replace the covered item with equipment of similar features, efficiency, and capacity, but not for matching dimension, brand, or color.

  • Our maximum Limit of Liability for access, diagnosis and repair or replacement within the last (12) month period from the current Breakdown date shall not exceed the followed amount per claim incident:

    • $1500 for all primary Heating System(s) coverage.
    • $1500 for all primary Air Conditioning/Cooler/Combined System coverage.
    • $500 for Ductwork coverage.
    • $500 for Internal Plumbing coverage.
    • $500 for all primary Water Heater(s) coverage.
    • $1,000 for Septic System coverage.
    • $1,500 for Swimming Pool or Spa coverage.

  • Ice Maker Option: Limited to the repair or replacement of the ice maker. Does not include replacement of the covered refrigerator if the covered ice maker can not be repaired or replaced separately

  • The maximum benefits under this Service Agreement is $5000 in the aggregate within the last (12) months from the current Breakdown date.

  • We are only responsible for basic site restoration to the access point on a covered repair or replacement. Such site restoration is limited to closing openings in walls, ceilings, and floors and returning it to a rough finish.

  • We may elect to issue a check to You in the event the cost of repair or replacement exceeds the maximum limits.

I. GENERAL CONDITIONS

• CANCELLATION: You may cancel this Service Agreement at anytime. To cancel, You must provide written notice to Home Service Protection Program, AMT Warranty Corp, 5800 Lombardo Center, Cleveland OHIO 44131. If You cancel within Your 30 day trial period from the purchase date, a full refund will be made. If You cancel after Your 30 day trial period, a pro-rata refund of the Service Agreement Charge will be made less a $25 cancellation fee and less all claim value to-date of the cancellation request date.

• We may cancel this Service Agreement at anytime for:
  1. Non-payment of Service Agreement Charge.
  2. The discovery of fraud or material misrepresentation made by You which we could not have foreseen at the time of the application.

  In the event of cancellation for fraud or material misrepresentation, We may demand immediate payment of the cost of all service provided to You, less the Service Agreement Charge paid and We reserve the right to pursue all available remedies under the law.

• NON-RENEWAL: We have the right to Non-Renew this Service Agreement for any reason.

• TRANSFERS: Your rights and duties under this Service Agreement are transferable to a new owner of the Covered Location. To transfer you must contact AMT Warranty Corp for further instruction.

• RATE AND/OR PROVISION CHANGES: We have the right to modify rates and/or Service Agreement provisions. Notice of any changes to rate and/or Service Agreement provisions will be given to You, in writing, at least thirty (30) days prior to implementation. You may terminate coverage by giving written notice at any time prior to the effective date of the change.

• TERRITORY: This Service Agreement applies only to Breakdowns occurring within the continental United States, including Alaska and Hawaii.

• NON-ORIGINAL MANUFACTURER PARTS: We reserve the right to select and use parts other than original manufacturer parts. Parts used will be of like, kind and quality.

• REPAIR OR REPLACEMENT: At Our option, a covered Breakdown may be remedied by repair or replacement.

• EQUIPMENT ELIGIBILITY: We reserve the right to restrict certain makes of equipment from coverage eligibility based on commercial design and use, and due to obsolete parts.

• RIGHTS OF RECOVERY: If We pay for a Breakdown, We may require You to assign Us Your rights of recovery against others. We will not pay for a Breakdown if You impair these rights to recover. Your right to recover may not be waived.

• ARBITRATION: In the event of a disagreement between You and Us concerning cost, either of us may make a written demand for arbitration. This must be done within (60) days after the Breakdown occurred. Each of us will select an arbitrator. The two arbitrators will select an umpire. Each of us will pay the expense of the arbitrator we select. The expense of the umpire will be shared equally. Unless both of us agree otherwise, arbitration will take place in the county and state in which You live. Local rules will apply. A majority decision will be binding.

• CONFORMING TO STATE STATUTES: This Service Agreement is amended to comply with the statute of the jurisdiction:
  1. Where it is issued; and
  2. On the effective date

• CUSTOMER SERVICE: If You need additional information or have any questions regarding Your benefits, please call 1-866-608-5311.

J. GUARANTEE: This is not a contract of insurance. We have obtained an insurance policy to insure Our performance under this Service Agreement. Should We fail to pay a claim or fail to replace the product covered under this Service Agreement within sixty (60) days after the product has been returned or, in the event that You cancel this Service Agreement, and We, fail to refund the unearned portion of the Service Agreement price, You are entitled to make a direct claim against the insurer, Wesco Insurance Company, at 1-866-505-4048 or 59 Maiden Lane, 6^th Floor. New York, NY 10038.

K. SPECIAL STATE DISCLOSURES
Regulation of service plans may vary widely from state to state. Any provision within this service agreement plan ("Service Agreement") which conflicts with the laws of the state where You live shall automatically be considered to be modified in conformity with applicable state laws and regulations as set forth below. The following state specific requirements apply if Your Service Agreement was purchased in one of the following states and supersede any other provision within Your Service Agreement terms and conditions to the contrary.

Click your state for special disclosures:

ALABAMA   ARIZONA   CALIFORNIA   COLORADO   CONNECTICUT   GEORGIA   HAWAII   ILLINOIS   MAINE   MICHIGAN   NEVADA   NEW HAMPSHIRE   NEW JERSEY   NEW MEXICO   NEW YORK   NORTH CAROLINA   OKLAHOMA   OREGON   PENNSYLVANIA   SOUTH CAROLINA   TEXAS   UTAH   VERMONT   WASHINGTON   WISCONSIN   WYOMING  

ALABAMA only: You may return this Service Agreement within twenty (20) days of the date the Service Agreement was provided to You or within ten (10) days if the Service Agreement was delivered to You at the time of sale. If You made no claim, the Service Agreement is void and the full purchase price will be refunded to You. If You cancel this Service Agreement after the first 20 days, You will receive the unearned portion of the full purchase price of the Service Agreement, less an administrative fee of up to twenty-five dollars ($25.00). The Administrator will pay a penalty of 10% per month on a refund that is not paid or credited within forty-five (45) days after return of Your Service Agreement to the Administrator. These cancellation provisions apply only to the original purchaser of the Service Agreement. In the event the Administrator cancels Your Service Agreement, the Administrator will mail a written notice to You at Your last known address at least five (5) days prior to cancellation which shall state the effective date of cancellation and the reason for cancellation.

ARIZONA ONLY: Definitions: "Consumer" means a contract holder, inclusive of a buyer of the covered product (other than for re-sale), any person to whom the product is transferred during duration of the contract coverage period, or any person entitled to receive performance on the part of the obligor under applicable law; "Service Company" is any person or entity that performs or arranges to perform services pursuant to a service contract which the person issues; "Service Contract Administrator" means an entity which agrees to provide contract forms, process claims and procure insurance for and on behalf of a dealer in performance of the obligations pursuant to a service contract, but which may not itself perform actual repairs. AMT Warranty Corp. is the Service Contract Administrator and the Obligor for this Service Agreement in Arizona.
Cancellation: If Your written notice of cancellation is received prior to the expiration date, we will provide a pro rata refund after deducting for administrative expenses associated with the cancellation, regardless of prior services rendered against the contract. No claim incurred or paid shall be deducted from the amount of the refund. The cancellation provision shall not contain both a cancellation fee and a cancellation penalty. No Service Agreement shall be cancelled or voided by Us due to pre-existing conditions, prior use or unlawful acts relating to Your Product, misrepresentation by Us or any of our assignees or ineligibility for Our program due to Your Product being a "Gray Market" import or product. WHAT IS NOT COVERED, Exclusion (O) is hereby deleted and replaced as follows: ANY AND ALL PRE-EXISTING CONDITIONS KNOWN TO YOU OR REASONABLY SHOULD HAVE BEEN KNOWN TO YOU PRIOR TO YOUR PURCHASE OF THIS SERVICE AGREEMENT; Exclusion (B) and (C) are deleted in their entirety and replaced as follows: IF YOUR PRODUCT HAS REMOVED OR ALTERED SERIAL NUMBERS, ALTERED EQUIPMENT OR REPAIRS MADE BY ANYONE OTHER THAN THE AUTHORIZED SERVICE PROVIDER, ITS AGENTS, DISTRIBUTORS, CONTRACTORS OR LICENSEES, AND/OR UTILIZES SUPPLIES OTHER THAN THOSE RECOMMENDED BY THE MANUFACTURER, COVERAGE MAY BE DENIED IF UNAUTHORIZED REPAIRS OR IMPROPER INSTALLATION HAVE OCCURRED AFTER THE SERVICE AGREEMENT START DATE OR WHILE THE PRODUCT WAS OWNED BY YOU.

CALIFORNIA only: With respect to California contractholders, the Obligor under this Service Agreement is the Dealer. This Service Agreement may be cancelled by the contractholder for any reason, including, but not limited to, the Product under this Service Agreement being sold, lost, stolen or destroyed. If You decide to cancel Your Service Agreement, and cancellation notice is received by the Administrator within 30 days of the date You received the Service Agreement, and You have made no claims against the Service Agreement, You will be refunded the full Service Agreement price, less any claims; or if Your Service Agreement and cancellation notice is cancelled by written notice after 30 days from the date You received this Service Agreement, You will be refunded a pro-rated amount of the Service Agreement price, less any claims paid, less an administrative fee of 10% of the Service Agreement price or $25, whichever is less, unless otherwise precluded by law.

COLORADO only: Action under this Service Agreement may be covered by the provisions of the "Colorado Consumer Protection Act" or the "Unfair Practices Act", articles 1 and 2 of title 6, C.R.S. A party to this Service Agreement may have a right of civil action under the laws, including obtaining the recourse or penalties specified in such laws. With respect to Colorado contractholders, the Obligor under this Service Agreement is the Dealer.

CONNECTICUT only: The term of Your Service Agreement is automatically extended by the length of time in which Your Product is in the Administrator's custody for repair under the Service Agreement. If Your Service Agreement is a Replacement Plan, it is automatically extended through the time period in which the Product is in transit for inspection, and until the Product is replaced (or equivalent). In the event of a dispute with the Administrator, You may contact the State of Connecticut, Insurance Department: P.O. Box 816, Hartford, CT 06142-0816, Attn: Consumer Affairs. The written complaint must contain a description of the dispute, the purchase or lease price of the Product, the cost of repair of the Product, and a copy of the Service Agreement.

GEORGIA only: You may cancel this Service Agreement at any time by notifying the Administrator in writing or by surrendering the Service Agreement to the Administrator, whereupon the Administrator will refund the unearned pro rata purchase price based on the time remaining on the request for cancellation. The Administrator is also entitled to cancel this contract at any time based upon fraud, misrepresentation, nonpayment of fees by You, or non-renewal, in accordance with section 33-24-44 of the Georgia code. COVERAGE UNDER THIS SERVICE AGREEMENT MAY BE DENIED IF YOU MAKE UNAUTHORIZED REPAIRS OR YOUR COVERED PRODUCT HAS PRE-EXISTING CONDITIONS THAT WERE KNOWN TO YOU OR REASONABLY SHOULD HAVE BEEN KNOWN TO YOU PRIOR TO PURCHASING THIS SERVICE AGREEMENT.

HAWAII only: You may return this Service Agreement within thirty (30) days of the date this Service Agreement was provided to You, or within twenty (20) days if the Service Agreement was delivered to You at the time of sale. If You made no claim, the Service Agreement is void and the full purchase price will be refunded to You. The Administrator will pay a penalty of ten (10) percent on a refund that is not paid or credited within forty-five (45) days after return of the Service Agreement to the Administrator. These provisions apply only to the original purchaser of the Service Agreement. In the event Administrator cancels the Service Agreement, the Administrator will mail a written notice to You at Your last known address at least 5 days prior to cancellation which shall state the effective date of cancellation and the reason for cancellation. If You have a question or complaint, You may contact the Insurance Commissioner, Hawaii Insurance Division, PO Box 3614, Honolulu, Hawaii, 96811.

ILLINOIS only: The Administrator, AMT Warranty Corp. (and not the dealer or manufacturer), is the obligor of this Service Agreement in the State of Illinois. The Administrator will pay the cost of covered parts and labor necessary to restore the product(s) to normal operating condition as a result of covered or mechanical component failure due to normal wear and tear. You may cancel this Service Agreement at any time. If You cancel this Service Agreement within the first thirty (30) days of purchase and if no service has been provided to You, You shall receive a full refund of the purchase price less a cancellation fee equal to the lesser of ten percent (10%) of the purchase price or fifty dollars ($50.00). If You cancel this Service Agreement at any other time or if You cancel after service has been provided to You, You shall receive a refund equal to the pro rata purchase price less the value of any service received and less a cancellation fee equal to the lesser of ten percent (10%) of the purchase price or fifty dollars ($50.00).

MAINE: With respect to Maine contractholders, the Obligor under this Service Agreement is the Dealer.

MICHIGAN: With respect to Michigan contractholders, the Obligor under this Service Agreement is the Dealer.

NEW HAMPSHIRE only: In the event You do not receive satisfaction under this Service Agreement, You may contact the New Hampshire Insurance Department at 21 South Fruit Street, Suite 14, Concord, NH 03301, (800) 852-3416. The Administrator's obligations under this Service Agreement are insured by a policy of insurance issued by Wesco Insurance Company, 59 Maiden Lane, New York, NY 10038. In the event any covered service is not paid within sixty (60) days after proof of loss has been filed or the Administrator ceases to do business or goes bankrupt, You may apply directly to the insurer at (866) 505-4048 or at the above address.

NEW JERSEY: With respect to New Jersey contractholders, the Obligor under this Service Agreement is the Dealer.

NEW MEXICO only: You may return this Service Agreement within ninety (90) days of the date this Service Agreement was provided to You. If You made no claim, this Service Agreement is void and the full purchase price will be refunded to You. The Administrator will pay a penalty of ten (10%) percent per month on a refund that is not made within sixty (60) days of the return of the Service Agreement. These provisions apply only to the original purchaser of the Service Agreement. The Administrator may not cancel this Service Agreement once it has been in effect for seventy (70) days except for the following conditions: failure to pay an amount when due; the conviction of You in a crime that results in an increase in the service required under the Service Agreement; fraud or material misrepresentation by You in purchasing the Service Agreement or in obtaining service; or the discovery of an act or omission, or a violation of any condition of the Service Agreement by You which substantially and materially increases the service required hereunder. If Administrator cancels this Service Agreement, We will mail a written notice to You at Your last known address at least fifteen (15) days prior to cancellation with the reason for cancellation. The Administrator is not required to mail You written notice if the reason for cancellation is nonpayment of the provider fee, a material misrepresentation, or a substantial breach of duties by You relating to the covered property or its use.

NEW YORK only: You may return this Service Agreement within twenty (20) days of the date this Service Agreement was provided to You, or within ten (10) days if the Service Agreement was delivered to You at the time of sale. If You made no claim, the Service Agreement is void and the full purchase price will be refunded to You. The Administrator will pay a penalty of ten (10) percent per month on a refund that is not made within thirty (30) days of return of the Service Agreement to the Administrator. These provisions apply only to the original purchaser of the Service Agreement. In the event we cancel this Service Agreement, we will mail a written notice to You at Your last known address at least fifteen (15) days prior to cancellation with the reason for cancellation. On-Site and Carry-In service may not be available in your area.

NORTH CAROLINA only: The purchase of a Service Agreement is not required in order to obtain financing. The Administrator may not cancel this Service Agreement except for nonpayment by You, or in violation of any of the terms and conditions of this Service Agreement. If You cancel Your Service Agreement, You will receive a pro-rata refund, less the cost of any claims paid and less a cancellation fee of ten percent (10%) of the amount of the refund. The Obligor under this Service Agreement is the Dealer.

OKLAHOMA only: The obligor under this Service Agreement is the service contract Administrator. In the event You cancel this Service Agreement, You shall receive a refund equal to ninety percent (90%) of the unearned pro-rata purchase price. In the event the Administrator cancels this Service Agreement, You shall receive a refund equal to one hundred percent (100%) of the unearned pro rata purchase price, less the cost of any service received. This Service Agreement is administered by AMT Warranty Corp.

OREGON only: The obligor under this Service Agreement is the service contract Administrator, AMT Warranty Corp.

PENNSYLVANIA: With respect to Pennsylvania contractholders, the Obligor under this Service Agreement is the Dealer.

SOUTH CAROLINA only: In order to prevent damage to Your Product, please refer to the owner's manual. This Service Agreement does not provide coverage for pre-existing conditions. This Service Agreement does not cover repair and replacement necessitated by loss or damage resulting from 1) any cause other than normal use and operation of the product in accordance with manufacturer's specifications and/or owner's manual, or 2) failure to use reasonable means to protect Your product from further damage after a breakdown or performance failure occurs. You may return this Service Agreement within twenty (20) days of the date this Service Agreement was provided to You, or within ten (10) days if the Service Agreement was delivered to You at the time of sale. If You made no claim, this Service Agreement is void and the full purchase price will be refunded to You. The Administrator will pay a penalty of ten (10) percent per month on a refund that is not made within forty-five (45) days of return of the Service Agreement to the Administrator. These provisions apply only to the original purchaser of the Service Agreement. In the event the Administrator cancels this Service Agreement, the Administrator will mail a written notice to You at Your last known address at least fifteen (15) days prior to cancellation with the reason for cancellation. In the event You have a question or complaint, You may contact the South Carolina Department of Insurance, P.O. Box 100105, Columbia, South Carolina, 29202-3105, Telephone (803) 737-6134.

TEXAS only: You may return this Service Agreement within twenty (20) days of the date this Service Agreement was provided to You, or within ten (10) days if the Service Agreement was delivered to You at the time of sale. If You made no claim, the Service Agreement is void and the full purchase price will be refunded to You. The Administrator will pay a penalty of ten (10) percent of the amount outstanding per month on a refund that is not made within forty-five (45) days. These provisions apply only to the original purchaser of the Service Agreement. In the event we cancel the Service Agreement, we will mail a written notice to You at Your last known address at least five (5) days prior to cancellation which shall state the effective date of cancellation and the reason for cancellation. Unresolved complaints concerning a provider or questions concerning the registration of a service contract provider may be addressed to the Texas Department of Licensing and Regulations, PO Box 12157, Austin TX 78711, telephone number 1-512-463-2906 or 1-800- 803-9202.

UTAH only: We may cancel this Service Agreement by providing You with (30) days' written notice for the following reasons only: fraud, material misrepresentation, substantial change in the risk assumed, unless we should reasonably have foreseen the change or contemplated the risk when entering into the contract. We may cancel this Service Agreement by providing You with ten (10) days written notice if the reason for cancellation is non-payment by You. This Service Agreement may be paid in full at the time of purchase or financed, and does not provide coverage for pre-existing conditions or any product that is subject to neglect, abuse or damage prior to issuance of the Service Agreement. If in an emergency situation and Administrator cannot be reached, the contractholder can proceed with repairs, and the Administrator will reimburse the contractholder or the repairing facility in accordance with the Service Agreement provisions. This Service Agreement is subject to limited regulation by the Utah Insurance Department. To file a complaint, contact the Utah Insurance Department at State Office Building Room 3110, Salt Lake City, UT 84114-6901. Coverage afforded under this Service Agreement is not guaranteed by the Property and Casualty Guaranty Association.

VERMONT only: You may return this Service Agreement within twenty (20) days of receipt and, if no claim for service has been made, receive a full refund of the purchase price.

WASHINGTON only: You may return this Service Agreement within twenty (20) days of the date this Service Agreement was provided to You, or within ten (10) days if the Service Agreement was delivered to You at the time of sale. If You made no claim, the Service Agreement is void and the full purchase price will be refunded to You. The Administrator will pay a penalty of ten (10) percent per month on a refund that is not paid or credited within thirty (30) days after the return of the Service Agreement to the Administrator. These provisions apply only to the original purchaser of the Service Agreement. In the event the Administrator cancels the Service Agreement, the Administrator will mail a written notice to You at Your last known address at least twenty-one (21) days prior to cancellation which shall state the effective date of cancellation and the reason for cancellation. You may make a claim directly with Wesco Insurance Company, who insures the Administrator's obligations under this Service Agreement, at (866) 505-4048 or 59 Maiden Lane, 6 Floor, New York, NY 10038.

WISCONSIN only: THIS WARRANTY IS SUBJECT TO LIMITED REGULATION BY THE OFFICE OF THE COMMISSIONER OF INSURANCE. This Service Agreement may be cancelled by the purchaser within fifteen (15) days of the date of purchase for a full refund less actual administrative costs associated with issuance and cancellation. The Administrator shall return one hundred percent (100%) of the purchase price, less an administrative fee of ten percent (10%) of the Service Agreement price up to twenty-five dollars ($25.00). Lack of pre-authorization shall be the sole grounds for a claim denial - however, unauthorized repairs may not be covered if evaluated to have been at unreasonable expense.

WYOMING only: You may return this Service Agreement within twenty (20) days of the date this Service Agreement was provided to You, or within ten (10) days if the Service Agreement was delivered to You at the time of sale. If You made no claim, the Service Agreement is void and the full purchase price will be refunded to You. The Administrator will pay a penalty of ten (10) percent on a refund that is not paid or credited within forty-five (45) days after return of the Service Agreement to the Administrator. These provisions apply only to the original purchaser of the Service Agreement. In the event Administrator cancels the Service Agreement, Administrator will mail a written notice to You at Your last known address at least ten (10) days prior to cancellation which shall state the effective date of cancellation and the reason for cancellation.

L. ENTIRE CONTRACT: This Service Agreement sets forth the entire contract between the parties and no representation, promises or conditions not contained herein shall modify these terms.